FAQs

1. What is the Admin Tool?

· The Admin tool contains information about:
· Clients
· Contracts
· Billing accounts
· User Groups
· Users
· Entitlements
· Project Tracking
· Authentication methods


2.  What are the benefits of this the Admin tool? 

·The Admin tools offers:
I immediate access to the structure of their accounts.
The Abilityto customize their User Groups with specific users and specific content.
The abilityimport your own Project Tracking codes, bypassing current delays from sending data to Sales, Product or Development.

3.  What can I do with the Admin Tool?

View User's Permissions/Entitlements
Setup Project Tracking
·Generate Usage Reports
Generate Customized Price Lists
Create/Modify Users or User Groups
View User Group information
View Users information

4. How does the new Admin tool differ from the Admin tool in Global Access?

· The Global Access Admin function does not have the ability to:
· Create/Modify Users or User Groups
· View users within the account

5. How does the new Admin tool differ from the Admin tool in Research Bank Web?

· The RBWeb Admin function does not have the ability to:
· View User's Permissions/Entitlements
· Customize Project Tracking
· Generate Usage report
· Generate Custom Price List
· Create/Modify Users or User Groups
· View users within the account or User Group

 

 Want to know more?
If you have any questions regarding Thomson Research, please contact Client Services.
United States: 1-888-989-8373 or 1-877-610-4794
Europe: +44(0)870-458-1052
Asia: +632-8785-777